Privacy Policy | AGEBETTER INITIATIVE

1. Introduction

AGEBETTER INITIATIVE ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our programs, donate to our organization, or otherwise engage with us.

We are registered as a nonprofit organization in Nigeria (CAC Registration: RC 8977104) and comply with applicable Nigerian data protection laws, including the Nigeria Data Protection Regulation (NDPR) 2019.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, mailing address
Donation Information: Payment details, donation amount, donation frequency, tax receipt preferences
Volunteer Information: Professional qualifications, skills, availability, references
Program Participant Information: Demographic data, household information, program eligibility documentation, health information (for healthcare programs), educational records (for scholarship programs)
Communication Preferences: Newsletter subscriptions, communication preferences
Inquiry Information: Messages, feedback, and other information you submit through forms or email

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

Device information (device type, operating system, browser type)
Usage data (pages visited, time spent, links clicked)
IP address and approximate geographic location
Cookies and similar tracking technologies (see Cookie Policy below)

3. How We Use Your Information

We use the information we collect for the following purposes:

Program Delivery: To deliver services to beneficiaries, assess eligibility, monitor outcomes, and improve program effectiveness
Donation Processing: To process donations, issue tax receipts, acknowledge gifts, and communicate impact
Volunteer Management: To coordinate volunteer activities, provide training, and maintain volunteer records
Communication: To respond to inquiries, send newsletters, provide program updates, and share impact stories
Compliance: To comply with legal obligations, including financial reporting, tax requirements, and regulatory compliance
Fundraising: To conduct fundraising campaigns and stewardship activities
Website Improvement: To analyze website usage and improve user experience
Research & Evaluation: To conduct program evaluations and research (aggregated and anonymized data only)

4. Legal Basis for Processing (NDPR Compliance)

We process your personal data based on the following legal grounds:

Consent: You have given explicit consent for us to process your data for specific purposes (e.g., receiving newsletters)
Contractual Necessity: Processing is necessary to fulfill our obligations to you (e.g., delivering program services)
Legitimate Interests: Processing is necessary for our legitimate organizational interests (e.g., fundraising, volunteer coordination) that do not override your rights
Legal Obligation: Processing is required to comply with Nigerian law (e.g., financial reporting to FIRS, CAC reporting requirements)

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist with:

Payment processing (banks, payment gateways)
Email communications (email service providers)
Website hosting and analytics
Database management

All service providers are contractually required to protect your information and use it only for specified purposes.

5.2 Program Partners

We may share beneficiary information with partner organizations (schools, healthcare facilities, community organizations) solely for program delivery purposes. Partners are required to maintain confidentiality.

5.3 Legal Requirements

We may disclose information when required by Nigerian law, court order, or government investigation, or to protect our rights, property, or safety.

5.4 Donor Recognition

With your consent, we may publicly acknowledge donations in annual reports, website recognition, or event materials. You may opt out of public recognition at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encrypted data transmission (SSL/TLS certificates)
Secure servers with restricted access
Password-protected databases
Regular security audits and updates
Staff training on data protection
Confidentiality agreements with all staff and volunteers

However, no internet transmission is completely secure. We cannot guarantee absolute security but continuously work to protect your data.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy:

Donor Records: 7 years (tax and accounting requirements)
Program Participant Records: Duration of participation plus 5 years (impact evaluation)
Volunteer Records: Duration of engagement plus 3 years
Website Analytics: 26 months
Marketing Communications: Until you unsubscribe or request deletion

8. Your Rights

Under Nigerian data protection law, you have the following rights:

Right to Access: Request copies of your personal information
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your data (subject to legal retention requirements)
Right to Restriction: Request limitation on how we use your data
Right to Object: Object to processing based on legitimate interests
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Withdraw Consent: Withdraw consent at any time (does not affect prior processing)

To exercise your rights, contact our Data Protection Officer at agebetter@agebetterinitiative.name.ng.

9. Cookies and Tracking Technologies

Our website uses cookies to improve user experience:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Disabling cookies may limit website functionality.

10. Children's Privacy

Many of our program beneficiaries are minors. We collect information about children only with parental/guardian consent and for legitimate program purposes. We implement additional safeguards to protect children's information:

Parental consent required for all data collection
Strict access controls and confidentiality protocols
No public identification of child beneficiaries without explicit consent
Child safeguarding policies integrated with data protection

11. International Data Transfers

Your information is primarily processed and stored within Nigeria. If we transfer data internationally (e.g., to cloud service providers), we ensure appropriate safeguards are in place through standard contractual clauses or other legal mechanisms.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Material changes will be communicated via email or prominent website notice.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Data Protection Officer
AGEBETTER INITIATIVE
Nigeria
Email: agebetter@agebetterinitiative.name.ng

15. Complaints

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the Nigeria Data Protection Bureau (NDPB):

Nigeria Data Protection Bureau
Website: ndpb.gov.ng
Email: info@ndpb.gov.ng